FAQ

Home > FAQ

What are you looking for?

Find answers and solutions to common IT issues. If you can't find an answer, contact us and we will be happy to help.

Please call our office or email us with your question

Top ten most popular FAQs

Are free Anti‑Virus software any good?

Free Anti‑Virus has very low detection rates...

What should I do before I call for help?

Write down any error messages, restart system...

What exactly are Managed IT Services?

We manage hardware, software, IT staffing, and support...

What does having Managed IT Services cost?

Pricing depends on network size and complexity...

What is cloud backup?

Cloud backup transfers your onsite backups to secure data centers...

What if we already have an internal IT department?

We work alongside existing teams to enhance operations...

What kind of response times can I expect?

We establish service-level expectations for each client...

How does a flat rate billing save me money?

It lets you budget IT expenses and focus on core goals...

How long is a Managed Services Contract for?

Varies by provider — some require month-to-month...

What types of systems do you support?

We support Windows, Mac, Linux, cloud, and hybrid...